HELP CENTRE

CREATE A TICKET

You can create a ticket for your general questions or for your orders. You will be notified by an email when we answer your ticket. You need to be logged in in order to create a ticket. We prioritize tickets over emails and respond faster.

FOR INQUIRIES

ABOUT YOUR ORDERS

Click here or go to "My Account > Orders". You will see the list of your orders. For inquiries about an order click "Get Help" button next to related order and create a ticket.

FOR GENERAL

INQUIRIES

Click here or go to "My Account > Ticket Centre". For your general inquiries please create a ticket at ticket centre.

CALL US

For your any inquiries you can call our call centre in working hours.

Monday–Saturday, 9am-5pm

0044 028 9124 89 83

SEND US AN EMAIL

Don't hesitate to send us an email for your any inquiries. We will reply your emails within 24 hours.

    BECOME A RESELLER

    Want to sell our products in your shop? Contact us through the form below and we will call you as soon as possible.

      OUR WAREHOUSES

      HEADQUARTERS

      LONDON, ENGLAND

      Address: Unit 7 Adler Industrial Estate, Betam Road, Hayes, UB3 1ST

      Phone: 02086164680
      Email: info@bonacibo.co.uk

      Monday to Friday
      10am - 5.30pm (London Time)

      WAREHOUSE

      BELFAST, IRELAND

      Address: Lissue Industrial Estate East, 7 Lissue Walk, Lisburn, Co. Antrim, BT28 2LU

      Phone: 02086164680
      Email: info@bonacibo.co.uk

      Monday to Friday
      10am - 5.30pm (London Time)

      FOLLOW OUR SOCIAL MEDIA ACCOUNTS

      We frequently organize sweepstakes on our social media accounts.
      Follow us and don't miss your chance to win gifts.

      @bonacibo.uk